Technical-Social Governance for the Management of Health Services in A Healthcare Network in Peru, 2024

Abstract

This study aligns with Sustainable Development Goal No. 17: Partnerships for the Goals, and aims to support the strengthening of technical-social governance in the management of healthcare services within a Peruvian healthcare network. It follows a quantitative, applied, non-experimental and descriptive approach. The study engaged 500 healthcare and administrative professionals from 23 health facilities, who shared their perspectives through validated surveys. Three core dimensions were examined: institutional, economic, and social. Results showed that the institutional dimension was perceived more positively, while the economic and social aspects revealed weaknesses in financial efficiency, citizen participation, and equity. Statistical analysis (ANOVA, p < 0.05) confirmed significant differences across dimensions, validating the study’s hypothesis. The findings suggest that integrating these dimensions is essential for improving governance in health services. Strengthening management transparency, ensuring fair resource allocation, and promoting inclusive community involvement emerge as crucial steps forward.