The Role of Positive Thinking in Mediating the Influence of Work Involvement, Job Satisfaction and Organizational Commitment transmitted from Self-Efficacy on the Organizational Citizenship Behavior of Madrasah Principals in Kendari City in the Religious

Abstract

This study aims to analyze the influence of self-efficacy on the Organizational Citizenship Behavior (OCB) of madrasah principals in Kendari City, both directly and indirectly through work engagement, job satisfaction, organizational commitment, and positive thinking. This study uses a quantitative approach with an ex-post facto design. The population in this study were all 90 public and private madrasah principals in Kendari City, so the sampling technique used was a census. Data collection was carried out through a closed questionnaire with a five-point Likert scale and supported by interviews to strengthen the quantitative findings. Data analysis was carried out using Structural Equation Modeling (SEM) based on Partial Least Square (PLS). The results showed that self-efficacy, work engagement, and positive thinking had a positive and significant effect on the OCB of madrasah principals, while job satisfaction and organizational commitment had a positive but insignificant effect. Furthermore, job engagement was proven to be able to significantly mediate the effect of self-efficacy on OCB, while job satisfaction and organizational commitment did not play a significant role as single mediators. However, job satisfaction mediated by positive thinking showed a significant mediating role, while the combination of work engagement and positive thinking and organizational commitment and positive thinking showed no significant effect. This finding confirms that strengthening the OCB of madrasah principals is not only determined by self-confidence, but is also greatly influenced by work engagement and a positive mindset in facing organizational demands and limitations. This study provides theoretical implications for the development of organizational behavior studies in the field of education as well as practical implications for improving the effectiveness of madrasah principals' leadership in supporting educational quality and religious moderation programs.